AGB & Info

1. Scope

1.1 All deliveries of EBMAS / Grey Hills Store (the EBMAS / Grey Hills GmbH) to consumers apply these general business conditions (gbc).

2. Contracting Partner

2.1 The purchase comes about with: EBMAS / Grey Hills GmbH, Managing Director: Emin Boztepe, Heinrich Heine Platz 9, 10179 Berlin, Germany. Commercial Register: Amtsgericht Berlin HRB 104 732 B. You can contact our customer service for questions and complaints on weekdays 11:00 to 3:00 p.m. on the phone +49-30-240 85 440 or by e-mail at

3. Offer and Conclusion

3.1 The presentation of products in our online shop is not legally binding offer but an invitation to order dar. All offers are “while stocks last”, if not in the products otherwise noted. Errors reserved. 3.2 By clicking the button ‘order’ in the final step of the ordering process, you place a binding order in the basket of goods included. The purchase contract is concluded when we accept your order through an order confirmation via e-mail after receiving your order.

4. Cancellation /Withdrawal

4.1 Consumer have a legal right to cancel.

4.2 You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or – if the goods before the deadline – by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the recipient and not fulfill our obligations. The revocation period is sufficient to send the revocation or thing. The cancellation or refund the product must be sent to:

EBMAS / Grey Hills GmbH
Heinrich Heine Platz 9
D-10179 Berlin
Fax: 030-240 85 539

Withdrawal consequences

4.3 In the case of an effective cancellation the mutually received and any benefits derived (eg interest). Can you give us the performance received whole or in part, or only in deteriorated condition, you must pay us compensation for the value. With the release of things this does not apply if the deterioration of the goods to their examination – as it would have been possible in a store – is due. In addition, you can avoid the compensation by not using the goods as your property and everything that could reduce its value.

4.4 Package are to be returned. You have to bear the cost of return if the delivered goods ordered. Otherwise, the return is free for you. Obligations to reimburse payments must be made within 30 days after its cancellation. The period begins with the sending of your cancellation or the goods, for us, with their reception.

5. Price and shipping

5.1 The prices on the product pages include VAT and other price components.

5.2 In addition to the indicated prices we charge for delivery, the weight prices of DHL. Shipping costs will be communicated on the product, in the shopping cart system and on the order site.

6. Delivery

6.1 With regard to international shipping, unfortunately, no information can be made for delivery.

6.2 should not be the ordered product is delivered on time, we will inform you immediately. You are free in such a case, you wait for the product or to cancel your order. A cancellation may be already provided compensation immediately refunded.

7. Payment

7.1 The payment is either by prepayment, credit card or PayPal.

7.2 If the advance payment, we give you our bank details in the confirmation of order and deliver the goods after payment.

7.3 The right to set off is available only when your counterclaims have been legally established in court or are undisputed or acknowledged by us in writing.

7.4 You can only exercise if the claims from the same contract.

8. Retention of title

8.1 Until full payment the goods remain our property.

9. Warranty

9.1 The warranty is subject to the statutory provisions. The buyer must examine the goods received for completeness, damage, obvious defects and their properties. Obvious defects must be from the buyer within two weeks from delivery of the subject matter in writing to complain to the seller. You have to give the product documentation. If the desired type of performance is only possible with disproportionate costs, your claim is limited to the other type of remedy.

More Informaiton

Order Process

Order ProcessIf you find the product you want, you can put this obligation by clicking the button ‘Order’ in the shopping cart. The contents of the basket can be at any time by clicking the button ‘basket’ non-binding. The products can be removed at any time by clicking the icon ‘delete X’ from the shopping cart. If you want to buy the products in your cart, click the button ‘Continue to order’. Please then enter your information in the mandatory fields with an ‘*’ marked. After entering your data, please check your entries again. By clicking the button ‘order’ to complete the ordering process. The process can be interrupted at any time by closing the browser window. On the other pages for more information, such as to correction facilities.


The contract will be stored on our internal systems. The terms and conditions, you can at any time on this page. The order and the terms and conditions will be sent via email. After completion of the order the contract for security no longer accessible over the Internet.

Privacy Policy

We use the data you have to fulfill and process your order. Your data is in keeping with the shipping company, to the extent necessary to deliver the goods (name, address, telephone number to coordinate delivery). For the settlement of payments your payment details will be passed to our bank. Using the customer logins: In the Customer Login You can view the stored data. Without the use of Customer Logins: With full implementation of the contract and complete payment of your data for further use closed and deleted after the tax and trade legislation.

Ausführliche Informationen zum Datenschutz. EBMAS / Grey Hills Shop

EBMAS / Grey Hills GmbH
Contact Partner: Christiane Stuckart
Heinrich-Heine-Platz 9
10179 Berlin
Phone: +49-30-240 85 440
Mobile: +49-179-140 2954
Fax: +49-30-240 85 539